Web Design in Spokane, Washington

Before you build: what Spokane looks like from a business owner’s chair

Spokane is home to Providence Sacred Heart Medical Center and Children’s Hospital. Patients look up a practice before booking, often for a relative. List the providers, their training, which insurance plans you take and how to get in touch; patients look for exactly that.

Spokane is the seat of Spokane County, which puts the courthouse and county offices in town. That is a county of 558,344 people and 13 cities and towns. County business sustains a ring of law offices, title companies, surveyors, insurance agents and accountants around the courthouse, and most of them compete on trust. If you handle county paperwork, say which kinds, in plain words. Get those few things right and the rest of the website can stay simple.

Spokane lies on the Spokane River, and water covers 0.7 square miles inside the city limits. Waterfront places support a particular set of businesses: marinas, boat repair, fishing charters, dock builders, waterfront dining. If your work is on or near the water, name the waters and areas you cover; that is exactly what people type.

How Spokane has changed since 2020

Little has changed in the head count: 229,175 in 2020, 230,783 in 2025. Washington as a whole changed +3.8% in the same period. Without much growth, the customers are mostly the same people every year; the website is how they remember you.

Reaching customers beyond the Spokane city limits

Within a short drive of Spokane you find Airway Heights (6.9 miles west), Millwood (7.2 miles east) and Spokane Valley (9.3 miles east). Lake Roosevelt National Recreation Area is a short trip away: within 47 miles. Interstate 90 crosses Spokane. The nearest airport with an IATA code is Spokane International Airport (GEG), 5.7 miles southwest. With 3,356 residents per square mile on 68.8 square miles of land and 0.7 square miles of water, Spokane is densely built by Washington standards. A service area page that lists the towns you cover, from Spokane to Medical Lake and Millwood, answers the first question many customers have: do you come to me?

Who you compete with in Spokane

The Census Bureau’s ZIP Code Business Patterns put 5,087 establishments with paid employees in Spokane’s ZIP codes (99201, 99203, 99204, 99207, 99258, 99205 and others) in 2023. Here is part of that mix, with what each website should show:

• Law offices (223): practice areas in plain words, the attorneys and a contact form for consultations.
• Counseling and mental health practices (61): who you work with, how sessions work (in person or online) and a discreet contact form.
• Real estate offices (118): market areas, how you work with buyers and sellers and a contact form.
• Quick-service restaurants (132): today’s hours, the menu and photos that look like what customers get.
• Remodeling contractors (76): before-and-after photos of finished kitchens and baths, the neighborhoods you work in and a quote request form.
• Gyms and fitness studios (33): the trainers, the classes and how to try a first visit by sending a form.

Spokane County as a whole had 14,426 employer establishments in 2023 and another 36,818 nonemployer businesses, the one-person shops and independent contractors that often have no website at all. One sector stands out in Spokane County: nursing and residential care facilities, with 321 establishments and twice the national share. What works for them online: levels of care, photos of the facility, licensing information and how to arrange a visit. Homebuilders and building contractors are also overrepresented (660, 1.5 times the national share). Among Spokane residents who work, the largest fields are education, health care and social assistance (27.6%) and retail trade (12.4%).

What Spokane customers look for before they call

The median home here was built in 1961. Older houses keep roofers, plumbers, electricians and remodelers busy.

Only 54.1% of residents were born in Washington; 38.3% came from another state, most often from the West. For people new to Spokane, the website is the first contact with your business.

12.0% of workers are employed by private nonprofits. Organizations hire vendors they can vet online, so a clear services page helps.

Hot months, wet months: Spokane through the year

The nearest NOAA station with 1991-2020 climate normals, Spokane Felts Field, is 5.3 miles from Spokane. It records an average high of 87°F in July and an average low of 26°F in December. About 17 inches of rain and melted snow fall in a normal year. About 29 days a year hit 90°F or more. Winter reshuffles demand: snow removal, heating and ice-dam repairs in the cold months, landscaping and outdoor work the rest of the year. Put your seasonal services on their own page, so the right page is there when the weather turns.

Spokane by the numbers

Homeowners make up 58.8% of Spokane’s 97,446 households. Households in Spokane have a median income of $70,064, around 29% less than the Washington median of $98,141, so clear prices help.

Washington rules to know before your website goes live

Some homework before launch:

• Washington’s state retail sales tax rate is 6.5%, with a local rate added depending on the city or county. Washington State Department of Revenue
• Washington’s My Health My Data Act reaches any legal entity, of any size, that does business in Washington or targets Washington consumers and decides how consumer health data is collected, processed, shared or sold. A website that gathers anything about a visitor’s health – a symptom form, an appointment request for a clinic, a wellness quiz – needs a separate consumer health data privacy policy, consent before collecting, and authorization before selling. Small businesses (fewer than 100,000 consumers, or under 50% of revenue from health data and fewer than 25,000 consumers) had to comply from June 30, 2024. Chapter 19.373 RCW (Chapter 191, Laws of 2023)
• Many Washington cities license businesses, and those city licences are added to the state business license as endorsements, each with its own fee and extra processing time. In Spokane, that means asking Spokane County and the City of Spokane. Official source
• Under the Americans with Disabilities Act, businesses open to the public must make their goods and services accessible to people with disabilities, and the Justice Department’s guidance says that includes their websites. ADA.gov guidance

This is general information, not legal advice; check with the Washington agencies, Spokane County, the city of Spokane or an attorney.

A web designer for Spokane businesses, working online

Based in Curitiba, Brazil, Aria has been building business websites since 2008. Nobody from Aria will visit: material and questions travel by email, and you approve the website on a temporary link.

1. Start with the online sign-up, which takes about 5 minutes, and send your material by email.
2. Your website is ready within 5 business days on a temporary link, so you can check every page before anything is published.
3. Once you approve it, the first monthly fee is issued and the website goes live on your domain.

Changes after launch go by email and are included, and so do quick questions.