This is a translation for convenience; the Portuguese version prevails.

1. Information We Collect

Aria may collect the following personal information when you interact with us:

  • Full name;
  • Email address;
  • Phone number and other contact details;
  • Browsing and behavior data on our website (such as IP address, location, browser type and pages visited).

This information may be collected directly from you or automatically through analytics tools, cookies or similar technologies.

2. How We Use Information

We use the data collected to:

  • Provide and improve our services;
  • Answer your questions or requests;
  • Send marketing communications, promotions or relevant information, with your consent;
  • Personalize your experience on our website;
  • Ensure the security and proper operation of our services.

3. Sharing of Information

Aria does not sell, rent or share your personal information with third parties, except in the following cases:

  • With suppliers or partners needed to provide our services (hosting, email delivery, backup storage and artificial intelligence tools), who act under our instructions and an obligation of confidentiality. The list of these providers is in the SUBPROCESSORS AND INTERNATIONAL DATA TRANSFER clause of our Terms of Use;
  • When required by law, regulation or court order;
  • To protect our legal rights or prevent fraud.

4. Storage and Security

Aria adopts technical and organizational measures to protect your information against unauthorized access, alteration, disclosure or destruction, including access control with individual credentials, encryption in transit (SSL/TLS) and encrypted backups. Data is stored on secure servers and may be retained for as long as necessary for the purposes described in this policy.

International data transfer. The hosting infrastructure used by Aria is located in Canada (Leaseweb Canada Inc.) and some of the providers that support our operation are based in the United States. There is therefore an international transfer of data, under art. 33 of Law No. 13,709/2018 (LGPD, the Brazilian General Data Protection Law), carried out to provide the services and subject to contractual security and confidentiality commitments. The list of providers is in the SUBPROCESSORS AND INTERNATIONAL DATA TRANSFER clause of the Terms of Use.

5. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser, but this may affect how some areas of the website work.

6. Your Rights

You have the following rights regarding your personal data:

  • Access the information we collect about you;
  • Request the correction or deletion of your personal data;
  • Withdraw your consent to the use of data, where applicable;
  • Request the portability of your data to another provider.
  • Object to the processing of your data by artificial intelligence tools, as set out in the USE OF ARTIFICIAL INTELLIGENCE clause of the Terms of Use.

To exercise your rights, contact us by email at suporte@ariaserv.com. For subscribing clients, the export of website content and mailboxes follows the DATA PORTABILITY AND EXPORT clause of the Terms of Use.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be published on our website with the date of the last update shown.

8. Contact

If you have any questions about this Privacy Policy or about how we handle your personal information, contact us by email at suporte@ariaserv.com or by phone at +55 (41) 99602-2602.

Last updated: September 13, 2026.